| After-sales Service: | Support |
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| Warranty: | Support |
| Type: | Log Grapple |
| Customization: |
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Shipping Cost:
Estimated freight per unit. |
about shipping cost and estimated delivery time. |
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| Payment Method: |
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| Initial Payment Full Payment |
| Currency: | US$ |
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| Return&refunds: | You can apply for a refund up to 30 days after receipt of the products. |
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Suppliers with verified business licenses
Audited Supplier 
| Model | SG020 | SG026 | SG032 |
| Excavator | 1.5-5 ton | 5-10 ton | 10-18 ton |
| Max Opening | 1133mm | 1398mm | 1548mm |
| Width | 513mm | 513mm | 563mm |
| Holding Area | 0.20 m² | 0.26 m² | 0.32 m² |
| Max Pressure | 30Mpa | 30Mpa | 30Mpa |
| Working Flow | 60L/Min | 60L/Min | 60L/Min |
| Holding Power | 14.1KN | 20.7KN | 25.3KN |
| Weight | 217kg | 234kg | 310kg |
Q: Are you a factory or trade company?
A: We are a group company with 3 factories. Rima, Timber Thunder are our brand. And we can
supply one-stop service as a trade company if diverse goods are needed.
Q: Can we visit your factory before order?
A: Sure. All new and old friends are welcomed to visit us at our factory. Besides, we can pick up you at station if needed.
Q: Do you have a stock?
A: Sorry, most of our machines don't have stock, we always produce according to order.
Q: What's the MOQ?
A: The MOQ is different from 1 set to 50 set according to machines size and its value. For big size machine MOQ can be 1 set; for small size machine MOQ at least 5 sets.
Q: Can we buy one sample?
A: Yes, one sample order is welcome.
Q: How about your quality?
A:
Most products have been approved the Europe and American safety standard, including TUV CE, . 90% of our products are exported to more than 80 countries and regions around the world, especially to Europe and America market and always win high reputation. So you can rest assured on our quality products and our best services.
We have establish good and long business relations with many clients. Welcome clients from all over the world to visit our factory.
Q: Do you have professional engineers?
A: Yes. We have professional engineers and designers. We can provide OEM products.
Q: Can you provide custom machine, Yes or No?
A: Yes. We can provide custom machine for clients.
Q: Is OEM acceptable to your factory?
A: Yes, OEM production is one of our advantages.
Q: What's your lead time / delivery time / date for delivery?
A: After receiving your payment, we start to produce your order. It usually takes about 15-45 days depending on the products you order.
Q: What's your delivery term?
A: FOB Qingdao China usually, also can be CFR/CIF/DDU/DDP if needed.
Q: What's your payment term?
A: Regular 30% advance payment and the balance when goods are ready and after inspection, before shipment. However, if total amount is small, we prefer to 100% prepayment to help save bank charges for both of us.
Q: What's the warranty of your products?
A: The warranty time of the machine is one year. During this period, we will send you the replacement for the broken part(not man made) with international express in 7 days.
To meet the demand of customer is our goal. We are standing by for any question of customer. We will make our service fast, efficient and satisfied.
Q: How about your after-sale service?
A: Most questions during operation can be solved with our help with pictures, videos and Instructions. Our engineers are available to service overseas to provide professional online support if needed.
Q: What's the HS code of your machines?
A: We can help check HS code according to detail models you selected.
Suppliers with verified business licenses
Audited Supplier 
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